Privacy policy | Fraser Angus PT

Last updated 29 October 2026

Who we are

Fraser Angus PT is a business of Fraser Angus Performance Pty Ltd (ABN 47 694 080 094), 455 Pacific Highway, Crows Nest NSW 2065 ("we" or "us"). We provide personal training, partner training and online coaching. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What we collect

When you enquire: your name, email, mobile, suburb, what you'd like help with and how you heard about us. We also record which page you sent it from and, where available, the website or ad that brought you to us.
When you book a consult: the details you give our booking provider, Calendly.
When you become a client: your contact details, date of birth, an emergency contact, a parent or guardian's details if you're under 18, your goals and training history, your answers to our pre-exercise health screen, and a record of your agreement to our Client Terms (the version, the name you typed, the date and time, and your IP address).
When you pay: payments are processed by Stripe. We see your name, plan and payment status, but not your full card or bank account number.
Photos and video: only if you opt in, and you can withdraw that at any time.
Email updates: your first name and email if you join our list. You can unsubscribe at any time.

Health information

Before you start training we send you a private client application that includes the Adult Pre-Exercise Screening System (APSS) questions, plus questions about injuries, medications and pregnancy. Health information is sensitive, so we only collect it with your consent and only use it to:

check that exercise is safe for you and adapt your training;
decide whether to ask for clearance from your GP, physio or other health professional before your first session;
keep you safe in an emergency.

Your answers are stored in our own secure database, which only our coaching team can access. We don't send health answers by email, put them in our payment or marketing systems, or use them for marketing. We only share them with your doctor or allied health team with your permission, or in an emergency.

How we use your information

to reply to your enquiry and arrange your consult;
to plan, deliver and track your training;
to bill you and manage your membership;
to send you updates you've asked for;
to understand how people find us, so we can improve our website and advertising;
to meet our legal obligations.

We don't sell your personal information.

Who we share it with

We share information only with our coaching team and the services we use to run the business, such as our website and database hosting, Calendly for consult bookings, our session booking system, Stripe for payments and our accounting software. These providers handle it on our behalf. Some of them store data outside Australia, including in the United States. Our client database is hosted in Sydney.

How we protect and keep it

We use password-protected systems with restricted access, and encrypted connections on our website. We keep information only for as long as we need it for the purposes above or as the law requires, then delete or de-identify it.

Access, correction and complaints

You can ask to see or correct the information we hold about you at any time by emailing fraser@fraseranguspt.com.au or calling 0401 221 355. If you have a concern about how we've handled your information, please contact us first and we'll respond within 30 days. If you're not satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Changes to this policy

We may update this policy from time to time. The latest version is always on this page.